Shipping & Artwork Protection
A clear overview of how we handle shipping, protection, and returns.
Shipping, Tracking, Insurance
We cover all costs of shipping for your artwork, including shipping, duties and fees, tracking, insurance, and package protection
in case of damage during transport.
LightNow operates out of Calgary, Alberta, Canada — and we ship worldwide.
Artwork Protection
Every shipment is packaged with care and protection appropriate for original artwork.
If damage occurs in transit, the package protection and insurance process will be used to resolve it.
Returns
We do offer returns. If a return is approved, we will refund the full purchase price less shipping costs,
and any duties and fees associated with processing the purchase.
Certificates & Authenticity
Within the package alongside the painting will be whatever articles or certificates of authenticity the artists
themselves provide. These materials may not be included by all artists.
Regardless, we verify through direct connection to the artists that create the work that all artworks listed are
authentic originals.